Teams Android Devices: Updates to the Report an Issue Feature
Microsoft is temporarily suspending the "Report an issue" feature for Teams Android devices while enhancing all feedback channels on Teams Android devices. Two new feedback channels will be introduced in a future app update:
- "Give Feedback" - allows users to submit feedback with the option to include logs directly to Microsoft in which IT admins can apply policies to control the availability of this feature to users in their organization.
- "Report a problem" - allows users to report issues that include logs directly to their IT organization. IT admins can then triage issues to see what needs to be escalated to Microsoft Support.
During this time, IT admins will not be able to collect logs directly from Teams Android devices until the new "Report a problem" feature is launched. IT admins are suggested to continue using the Teams Admin Center to diagnose any Teams Android devices issues.
The post Teams Android Devices: Updates to the Report an Issue Feature appeared first on M365 Admin.
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