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Planned Maintenance: Automatic updates for Teams Rooms on Android and Teams Phones impacted by retirement of CNS Service

Planned Maintenance: Automatic updates for Teams Rooms on Android and Teams Phones impacted by retirement of CNS Service

Between July 10 and August 15, 2024, automatic updates for Teams Rooms on Android and Teams Phones will take place due to the decommissioning of the CNS Service API support. To prevent disruptions, devices need to be updated to specific versions. These updates will not follow any maintenance window configured and will be planned outside of normal business hours. The updates will occur automatically, so administrators don't need to prepare anything. The retirement of the CNS service API will affect incoming call notifications and proximity-based meeting join scenarios for Teams Rooms on Android and incoming calls, voicemail, and missed call notifications for Teams Phone devices. Therefore, automatic updates will be done for devices on older versions to avoid any interruptions. Firmware and Teams app updates may be included in updates as required to bring the device up to the required version. It's essential to update devices as soon as possible, so the configured maintenance window for the devices will not be followed.

The post Planned Maintenance: Automatic updates for Teams Rooms on Android and Teams Phones impacted by retirement of CNS Service appeared first on M365 Admin.

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by João Ferreira

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