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Reviewing the new MB-260: Microsoft Customer Data Platform Exam

Reviewing the new MB-260: Microsoft Customer Data Platform Exam

This post offers an insightful review of the MB-260: Microsoft Customer Data Platform Specialist exam, Microsoft's first-ever exam aligned to a specialty rather than an associate or expert certification. The exam is designed to plug the gap in the Business Applications stack related to customer insights and engagement activities, and if you plan to sit for the exam, you must have experience with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. The post recommends exploring Microsoft Docs and the five modules on the Microsoft Learn website to prepare for the exam and highlights the crucial need for hands-on experience with the product. The post also outlines the 'Skills Measured' section of the exam and its significance, with 100% of the exam weighting involving Dynamics 365 Customer Insights in some description. The exam is expected to move out of beta in early 2022, and individuals interested in MB-260 are encouraged to keep their eyes peeled for relevant updates. The post also mentions that the success of MB-260 will determine the future direction of Business Applications Speciality exams, which are likely to emerge in the near future.

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The CRM Chap

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