Updates in Microsoft Teams allows users to create, submit, and review employee updates

Updates in Teams is an out-of-the-box app that enables people to create, submit, and review all their updates, check-ins, and reports in the flow of work. Whether those are recurring processes that happen on a regular basis, like a weekly update, store opening, or facility inspection, or in the moment updates that might be needed at any time, like a shift handoff, maintenance request, or incident report, Updates makes it easy for people to manage them all in one place. People can use the templates in the Updates app to get started and configure them for specific business or team needs.

Assign and submit updates in the flow of work

People can create and assign updates to their teams from a chat, a channel conversation, or through the Updates app. They simply fill in the name of the request, the information they need to collect, who needs to complete it, and when it is due.

Workers are alerted in Teams that they were assigned an update and can quickly review the details of the request. They can easily complete the update, add any images, files, or videos that are needed, and submit it in a chat, channel conversation, or in the Updates app. With this lightweight experience of answering questions with the tap of a button, employees can easily give updates while completing day-to-day tasks.  An image demonstrating a user beginning to submit an update in a chat on a mobile device using the Updates app message extension.

An image demonstrating a user filling out the details of an update and the Updates app card that appears in chat once submission is complete.

Review all updates in one place

As workers complete their updates, the summary card will reflect those in real time so managers and other viewers can track and act on them. Frontline managers and workers can see a consolidated view of their different updates. Each update type is displayed along with details such as the status, due date, and number of submissions. People can also select a specific submission to see the detailed responses and engage accordingly.

This allows frontline managers, area experts, working groups, and corporate leaders to have better visibility into all update statuses and details in one dashboard.

An image of the "Review" tab in the Updates app on a mobile device, including submission rates of different updates and detailed information on individual submissions.

An image of the "Review" tab dashboard in the Updates app on a tablet providing examples of submission rates for different updates.

Get started with configurable out-of-the-box templates

People can either build an update from scratch or leverage and configure out-of-the box templates in the Updates app to meet their specific business or team needs, including shift handoffs, maintenance requests, and facility inspections. Questions can be open-ended or multiple choice, can be required or optional, and can include date fields. Users can also set rules for submission, including requiring a specific delivery frequency, attaching a file, image, or video, and who can view responses.

An image demonstrating a user creating a new update from scratch or from a list of available templates in the Updates app on a tablet.

An image demonstrating a user configuring the questions when creating a new update in the Updates app on a tablet.

An image demonstrating a user assigning "Submitters" and "Viewers" and configuring the settings of the new update in the Updates app on a tablet.

Gain more visibility and help your teams stay up to date with Updates in Microsoft Teams

Click here to view the Updates in Microsoft Teams Look Book! 

Updates is available for users in Teams on paid commercial SKUs, including F1 and F3 SKUs for frontline workers. They will be coming soon to GCC SKUs. Check out more details on how to use Updates in Teams and the app’s features and learn more about how to pin and configure Updates for your organization.

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