Loading...

We need to talk about... Dynamics 365 Release Wave 2 2023... Dynamics 365 Customer Service

We need to talk about... Dynamics 365 Release Wave 2 2023... Dynamics 365 Customer Service

In this blog post, we delve into the exciting world of Dynamics 365 and explore the features and functionalities that we can expect to see in Release Wave 2 of 2023, specifically in the domain of Customer Service.

The author closely examines the new features and updates and discusses how they will impact the way organizations handle customer interactions and improve customer satisfaction. From AI-powered tools that streamline case management and enable personalized customer engagements to enhanced insights that drive better decision-making, the upcoming release promises to revolutionize the way organizations interact with their customers.

If you're a Dynamics 365 user or a customer service professional, this blog post provides valuable insights into the future of customer service in Dynamics 365 and prepares you for the transformational changes that lie ahead.

Check out the post for a comprehensive overview of the exciting new developments in Dynamics 365 Customer Service!

Published on:

Learn more
D365Ni
D365Ni

D365Ni

Share post:

Related posts

We need to talk about... Dynamics 365 Release Wave 2 for 2023... Dynamics 365 Sales

In this blog post, the focus is on the upcoming release wave 2 for 2023 of Dynamics 365, specifically for the first-party applications of Sale...

9 months ago

We need to talk about... Dynamics 365 Release Wave 2 2023... Dynamics 365 Customer Insights Journeys

In this blog post, the author sheds light on the upcoming Dynamics 365 Release Wave 2 2023 and specifically discusses the Dynamics 365 Custome...

9 months ago

2024 Wave 1 Release Notes: D365 Customer Service

If you're a Dynamics 365 CX user, you'll want to keep an eye out for the 2024 Wave 1 release notes, which were recently published. In a series...

5 months ago

Using Dynamics 365 Customer Engagement to Create a Great Customer Experience

Microsoft Dynamics 365 Customer Engagement is a cloud-based MRP program for companies looking to improve their customer experience. This solut...

10 months ago

2023 Wave 2 Release Notes: D365 Customer Service

The release notes for the 2023 Wave 2 Release of D365 Customer Service are out, and this post is part of a series that will explore the new fe...

11 months ago

Timeline Enhancements & Much More for Dynamics 365 Customer Service

Dynamics 365 Customer Service is a powerful tool designed to help organizations manage customer interactions and enhance customer experience. ...

1 year ago

What’s New in Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service has released its latest version with notable improvements that provide more powerful customer service ...

1 year ago

Copilot for Dynamics 365 Customer Service

Microsoft's new AI feature called 'Copilot' is making waves in the tech community, and it's set to revolutionize the way we work with Dynamics...

1 year ago

2023 Release Wave 1: D365 Customer Service | Part 2

Get a sneak peek into the upcoming features of 2023 Release Wave 1 for D365 Customer Service with this comprehensive review of the documentati...

1 year ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy