2024 Wave 1 Release Notes: D365 Customer Service
If you're a Dynamics 365 CX user, you'll want to keep an eye out for the 2024 Wave 1 release notes, which were recently published. In a series of articles, the first of which is discussed here, the new functionality coming to Dynamics 365 Sales and Dynamics 365 Customer Service is examined in-depth.
The 2024 Wave 1 release promises exciting new features and updates for Dynamics 365 Customer Service. The article explains in detail the new SKU and its functionalities that will help users optimize and automate various customer service tasks.
Overall, this article is a great resource for users looking to stay ahead of the curve by learning about the newest tools and functionalities at their disposal within the Dynamics 365 CX suite.
To learn more, you can check out the full article here.The post 2024 Wave 1 Release Notes: D365 Customer Service originally appeared on d365goddess.com.
Published on:
Learn moreRelated posts
Improved Email Attachment Experience | D365 Customer Service Upgrade
Dynamics 365 Customer Service has quietly introduced a set of new features that enhance the email attachment experience within the platform. T...
We need to talk about... Dynamics 365 Release Wave 1 for 2024... Dynamics 365 Customer Insights Journeys
In this blog post, the author discusses the upcoming Dynamics 365 Release Wave 1 for 2024 and specifically focuses on the new features and fun...
We need to talk about... Dynamics 365 Release Wave 1 2024... Dynamics 365 Field Service
In this post, we'll delve into the upcoming features and functionalities in store for Dynamics 365 Release Wave 1 2024, with a focus on Dynami...
2023 Wave 2 Release Notes: D365 Field Service
The release notes for the second wave of 2023 have been announced, and in this article series, you will get to know about the new features and...
What’s New in D365 CRM 2023?
Curious about the latest features and updates in Microsoft Dynamics 365 CRM 2023? Look no further. This cutting-edge CRM solution packs a powe...
Copilot for Dynamics 365 Customer Service
Microsoft's new AI feature called 'Copilot' is making waves in the tech community, and it's set to revolutionize the way we work with Dynamics...
2023 Release Wave 1: D365 Sales Release Notes | Part 2
The 2023 Release Wave 1 has introduced a plethora of new features and updates for Microsoft Dynamics 365 Sales. In this series, the author del...
Omnichannel for Customer Service – Teams Integration
Microsoft Teams has become an integrated channel with Omnichannel for Customer Service, opening up new possibilities for internal help desks t...
Customer Service Admin Center App: Quick Setups
If you're looking for a quick and easy way to set up your Dynamics 365 application, look no further than the Customer Service Admin Center app...
D365 Customer Service: Swarming using Teams(preview)
If you're a Dynamics 365 Customer Service user, you'll want to take note of the new swarming functionality that was previewed at Microsoft's B...