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Gold Gets Two Hours: Entitlements in Dynamics 365 Customer Service

Last week we gave cases a countdown clock. This week, a client question that follows almost immediately: "Our gold customers bought twenty sup...

Microsoft Dynamics 365 and Power Platforms Blog 12 days ago 8

Article

Business documents such as purchase orders, invoices, reports, and shipping documents often contain valuable information in tabular format. In...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 12 days ago 8

Article

"The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself." Most Dynamics 365 use...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 12 days ago 8

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Dynamics 365 Field Service allows organizations to sync work order bookings with Outlook calendars. This helps technicians and dispatchers see...

Dynatecon Solutions 12 days ago 3

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Newly created Microsoft 365 Copilot Pages will be stored in OneDrive for Business starting mid-August 2026, enabling existing OneDrive governa...

M365 Admin 12 days ago 4

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Microsoft Purview will support Data Loss Prevention and auto-labeling for non-Microsoft applications like Google Workspace, Box, and Salesforc...

M365 Admin 12 days ago 3

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We are announcing the ability to classify emails in predefined taxonomy (categories and subcategories) for support automation with Case Manage...

M365 Admin 12 days ago 2

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We are announcing the ability to equip voice agents with custom voice in Dynamics 365 Contact Center. This feature will be available in public...

M365 Admin 12 days ago 2

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Is there a problem now when gen 1 dataflow have gotten a Legacy label? I cannot see any changes or new dataflows in Power BI Desktop when navi...

All Power BI Updates Blog posts 12 days ago

Article

MC1448379 (5 August 2026) announces the retirement of the MemberOf rule operator from Entra ID in early November 2026. The removal of the rule...

Office 365 for IT Pros 12 days ago 8

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