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IMPORTANT: This notice is only relevant for environments where: Scan Cab is used to check for update compliance. The October 2025 Scan Cab was...
A great new feature in Microsoft's Omnichannel for Customer Service app relates to allowing customers to leave voicemails. In this blog post I...
Start using the newest Windows 11 capabilities with helpful tips and actionable steps summarized in one place. Discover enhancements to Micros...
Are you interested in setting up omnichannel voice using Azure Communication Service? Check out this informative article originally posted on ...
MS Power Automate and SharePoint Automate both offer automation features, but there are some key differences to note. In this tutorial, we...
We shared at Microsoft Inspire that one of our most anticipated features, Autoscale for pooled host pools, will soon be Generally Available on...
Requirement Modern business applications demand automation, whether it is a heavy data driven model drive app or light weight canvas app. Micr...
In Dynamics 365 CE, Business Process Flows (BPF) are indispensable tools used to steer users through preset stages of business processes. Depe...
Hi folks, Azure Active Directory (Azure AD) B2C, part of Microsoft Entra, enables organizations and individuals across the globe ...
We have a new feature available in Omnichannel for Customer Service! We can now use copilot to generate conversation and case summaries. In th...
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