Setting up Omnichannel Voice using Azure Communication Service
Are you interested in setting up omnichannel voice using Azure Communication Service? Check out this informative article originally posted on Everything D365, where you'll learn about creating an omnichannel trial and initiating a trial of the native voice experience. The native voice trial provides 60 minutes of voice calling which can be used to evaluate the voice experience.
The article dives into detail about the process of setting up omnichannel voice using Azure Communication Service and guides readers through each step to ensure a successful implementation. It is an essential read for those who want to optimize their omnichannel voice experience and provide their customers with top-notch quality of communication.
Overall, this article is a valuable resource for those looking to explore the potential of omnichannel voice communication through Azure Communication Service, and it provides step-by-step guidance to set up everything to ensure you are getting the most out of your communication channels.
Original source: Everything D365.
Published on:
Learn moreRelated posts
Omnichannel Voice – Phone Number Setup
In this post I will explain how I initially connected Microsoft's Dynamics 365 Omnichannel for Customer Service to Azure Communication Service...
Dynamics 365 Customer Voice – Conceptual Diagram (updated)
This article presents an updated version of the conceptual diagram for Dynamics 365 Customer Voice that now includes Dynamics 365 Marketing. T...
How to – Configure Azure Event Grid System Topic and Subscription to enable Call recording and SMS in Dynamics 365 Omnichannel Voice
Azure Communication Services uses Azure Event Grid to send real-time event notifications for chat, telephony, video, SMS, and voice calling ev...
Dynamics 365 Customer Voice – Concepts
Are you seeking a tool to interact with external and internal stakeholders more effectively? Look no further! Dynamics 365 Customer Voice offe...
How to – Set up Omnichannel Voice using Azure Communication Service (ACS)
To add Voice Calling (PSTN – Public Switched Telephone Network) connectivity to an app or service, we can buy a number from Microsoft, which a...
Measuring Customer Experience with Dynamics 365 Customer Voice
The success of any business depends on customer experience and measuring it is an essential aspect of improving it. To measure customer experi...
Add calling capabilities to your iOS app with Azure Communication UI Library
Are you an iOS app developer looking to add calling capabilities to your app? Look no further than the Azure Communication UI Library! This cl...
Microsoft Dynamics 365 - Customer Voice - An Overview - Part-1
If you're looking for an Enterprise Customer feedback design, collection and management app, Microsoft Dynamics 365 - Customer Voice might be ...
Measuring Customer Experience with Dynamics 365 Customer Voice
Understanding the key to successfully improving customer experience is through measuring it. This blog post emphasizes the importance of measu...