Workforce Engagement Management in Dynamics 365: Managing People and AI Agents Together
Introduction Customer service teams today are not just managing people anymore. They are managing a mix of human reps and AI agents working si...
Microsoft Excel
Introduction Customer service teams today are not just managing people anymore. They are managing a mix of human reps and AI agents working si...
Power Apps Code Apps bring modern web application development into the Power Platform ecosystem by combining React-based applications with Dat...
“Agent” might be the most overworked word in enterprise AI right now. Copilots living inside Microsoft 365, chatbots answering supplier questi...
We’re halfway through 2026, and Microsoft SQL has not slowed down. Since SQLCon/FabCon in March (where we released a ton of things, and those ...
Claude dans Microsoft 365 Copilot : choisir le bon modèle d'IA pour votre PME Depuis quelques semaines, la même question r...
Microsoft is moving Fabric Warehouse CU metering from per-query CPU time to per-workspace virtual-node time. That brings Fabric closer to Snow...
We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...
We are announcing the ability to stay on track at every deal stage with delta-first guidance in Sales Close Agent in Dynamics 365 Sales. This ...
We are announcing the ability to chat about sales opportunity agent insights from inside Sales agent in Dynamics 365 Sales. This feature will ...
We are announcing the ability to deploy multiple Sales Qualification Agents in a single environment in Dynamics 365 Sales. This feature will r...
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