Dynamics 365 Contact Center – Pick based work assignment at queue level
We are announcing the ability to use pick-based work assignment at queue level in Dynamics 365 Contact Center. This feature will reach general...
Microsoft Copilot
We are announcing the ability to use pick-based work assignment at queue level in Dynamics 365 Contact Center. This feature will reach general...
We are announcing the ability to enable purchase orders with item requirements in Dynamics 365 Project Operations. This feature will reach pub...
We are announcing the overall score feature in Power Platform. This feature will reach public preview on August 15, 2026. How does this affect...
We are announcing an improved licensing dashboard in Power Automate. This feature will reach general availability on August 30, 2026. How does...
We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...
Why Dynamics 365 teams need a control layer — and most don't have one. There's a conversation that happens in almost every Dynamics 365 enviro...
Microsoft Teams is expanding presenter visibility in Manage what attendees see for Teams events. Event organizers and producers can now drag a...
Organizations can now allow trusted external presenters to manage Microsoft Teams event production controls. Federated (B2B) users and guest u...
Planner Agent chat is coming to Microsoft Planner basic plans. This feature brings Planner Agent directly into the Planner experience, allowin...
We’re introducing the ability to view and manage auto attendant shared voicemails directly in the Microsoft Teams Queues app. Previously...
Azure
Microsoft 365 Sharepoint
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