Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 144 of 2733

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Microsoft Teams: New search experience for cloud files in the file attach picker

Microsoft Teams will enable searching for cloud files directly in the attach file picker, improving quick sharing in chats and channels. This ...

M365 Admin 3 months ago 2

Article

Microsoft Copilot Studio – Use code interpreter on SharePoint sources in agent conversations

We are announcing the ability to use code interpreters on SharePoint sources in agent conversations in Microsoft Copilot Studio. This feature ...

M365 Admin 3 months ago 4

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Microsoft Teams: Attend Microsoft webinars from Teams Rooms on Android

Microsoft Teams Rooms on Android with Teams Rooms Pro will support joining webinars and structured meetings as attendees starting late June 20...

M365 Admin 3 months ago 1

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Microsoft Teams: Unblock users to send message while file is uploading in the background

Microsoft Teams will allow users to send messages while files upload asynchronously in the background, improving real-time collaboration. This...

M365 Admin 3 months ago 3

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Microsoft Teams: PSTN calling blocked on Teams phone devices in India when emergency location is not configured

PSTN calling on Teams phone devices in India using Operator Connect is blocked if emergency locations are not configured, per telecom regulati...

M365 Admin 3 months ago 9

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Microsoft Purview | Data Loss Prevention: Faster policy sync (2 hours to 30 minutes)

Microsoft Purview Data Loss Prevention policy sync time will improve from up to 2 hours to 30 minutes, enabling faster enforcement across Micr...

M365 Admin 3 months ago 3

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Switching Data Loss Prevention Client-Side Checks for OWA

Purview Data Loss Prevention (DLP) rule checks can happen client-side and server-side. This change updates the Exchange Online organization co...

Office 365 for IT Pros 3 months ago 15

Article

Business Central 2026 release wave 1 (BC28.1): Expense Management module (Manage employee expenses)

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.1) is generally available. More details: Cumulative Update Summary for Micros...

Dynamics 365 Lab 3 months ago 22

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タイ・インドネシア合同 – 日系企業向けBCセミナー:『海外拠点の“見えないコスト”をどう改善するか？』～ Business Centralと最新AI機能で実現する業務最適化と経営基盤強化～

Register now 【概要】海外拠点では、システム併用した管理によって、各部門・各拠点の情報が分散し、経営状況や業務課題をリアルタイムで把握しづらくなっているケースも少なくありません。特にインドネシア・タイなど複数拠点を持つ企業では、業務の標準化や情報共有、迅速な経営判断に向...

Dynamics 365 Lab 3 months ago 13

Article

Outlook: Choose to Show Unread or Total Count for Each Folder

You can now pick whether each folder in your folder pane shows the unread count or the total item count. Until now, Outlook only displayed unr...

M365 Admin 3 months ago 3

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