Microsoft 365 Copilot: new guided Copilot onboarding experience

Microsoft 365 Copilot introduces an optional, admin-enabled guided onboarding experience for Frontier participants starting late October 2026. It offers personalized role-based training via the Copilot app to boost adoption and confidence, with Starter and Premium journeys, admin controls, and Viva Learning reporting. To help organizations increase Microsoft 365 Copilot adoption and build user confidence, we are introducing a new admin-led Copilot onboarding experience for Frontier participants. This guided, in-product experience helps users learn how to use Copilot through role-based activities within the Copilot app. The experience is tailored to the user’s familiarity with Copilot and their license assignment, helping users build confidence through relevant, guided examples while giving organizations control over how onboarding is introduced. This supports Personal and Team Productivity by helping users learn how to use Copilot effectively in their daily work. Rollout schedule Frontier (Worldwide): Rollout begins in late October 2026 and is expected to complete by early November 2026. Impact on your organization Who is affected Microsoft 365 admins participating in the Frontier program who want to provide guided Copilot onboarding to their users. Users for whom the onboarding experience has been enabled and shared. Platforms and services Microsoft 365 admin center Microsoft 365 Copilot Learning Agent Viva Learning (reporting) What will happen This is a new, optional onboarding experience that does not change, replace, or retire existing Microsoft 365 Copilot functionality. The experience is disabled by default and must be enabled by an admin with the Global Administrator, Knowledge Administrator, or AI Administrator role. Admins can enable the experience in the Microsoft 365 admin center under Copilot settings > Microsoft 365 Copilot onboarding and include their organization’s AI policy as part of the onboarding experience. After enabling onboarding, admins can share the experience with users by using the provided email template or onboarding deep link. When users open the onboarding deep link, the Copilot app launches in the preferred destination set by the admin that shared the experience, such as the Copilot app for Windows, Copilot on the web, or Copilot in Teams. Learning Agent automatically starts the onboarding experience, which takes approximately 5 to […]

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