Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 145 of 2733

Article

Outlook: Emails marked with External to be supported as Rules conditions

The External tag on an email, set by the ExternalInOutlook feature, will now be usable as a condition in Outlook Inbox Rules. This change also...

M365 Admin 3 months ago 6

Article

Microsoft Purview: Data Loss Prevention – Reduce policy sync status SLA on the Purview UI from 2 hours to 30 mins

Policy updates in Microsoft Purview now sync faster, reducing wait times from up to 2 hours to just 30 minutes, so your protections stay up to...

M365 Admin 3 months ago 8

Article

Outlook: Navigate Your Favorite Folders Without Expanding the Folder Pane

You can now quickly switch between your favorite folders without opening the full folder pane. When the pane is collapsed, your favorite folde...

M365 Admin 3 months ago 3

Article

Microsoft 365 & Power Platform Community Call – May 21st, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 3 months ago 13

Podcast

Episode 428: Migrating Group Policy to Microsoft Intune

Welcome to Episode 428 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott unlock the secrets to modernizing your IT managem...

Microsoft Cloud IT Pro Podcast 3 months ago 11

Article

Redefining Customer Engagement with Microsoft Dynamics 365 CRM

Customer engagement has evolved dramatically. What once depended on occasional outreach and disconnected tools has transformed into an ongoing...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 3 months ago 15

Article

Manage WhatsApp, SMS, and Live Chat Directly Inside Dynamics 365 CRM!

Modern customers expect businesses to respond instantly, personalize every interaction, and maintain conversation continuity across channels. ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 3 months ago 18

Article

Power Platform admin center – Manage agent security with enhanced admin controls

We are announcing the ability to Manage agent security with enhanced admin controls in Power Platform admin center. This feature is available ...

M365 Admin 3 months ago 2

Article

Microsoft Teams: A refreshed in-meeting experience with simpler controls and a smarter share panel

Microsoft Teams is updating meeting controls and the share panel to simplify use, reduce accidental clicks, and improve sharing confidence. Ch...

M365 Admin 3 months ago 4

Article

Microsoft Purview | Data Security Investigations: Proactive AI insights in Data Security Posture Management

Microsoft Purview’s Data Security Investigations (DSI) now integrates AI-powered insights directly into Data Security Posture Management...

M365 Admin 3 months ago 1

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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