Dynamics 365 Contact Center

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Article

Setting Sub-Grid FilterXml In The Unified Interface And Other Naughty Things

This post started as a twitter poll where I asked if I should blog about an unsupported solution I developed for a rather unusual business req...

.Net Dust 6 years ago 26

Video

This is a video tutorial on building professional PCF (PowerApps Component Framework) controls for model-driven apps. With PCF, developers can...

Scott Durow 6 years ago 99

Article

What-if analysis is a great use case for Azure machine intelligence techniques. Bart Czernicki, Principal Technical Architect with the Microso...

Azure Global articles 6 years ago 8

Article

Source: https://neilparkhurst.com/2020/06/11/omnichannel-for-customer-service-teams-integration/ We can now use Microsoft Teams as a channel w...

vaebhav9 6 years ago 10

Video

This video showcases the capabilities of the AI Builder Business Card Reader, a tool designed to simplify the process of managing and organizi...

Aric Levin 6 years ago 36

Article

Source: https://neilparkhurst.com/2020/06/11/omnichannel-for-customer-service-teams-integration/ We can now use Microsoft Teams as a channel w...

vaebhav9 6 years ago 7

Article

Microsoft Teams has become an integrated channel with Omnichannel for Customer Service, opening up new possibilities for internal help desks t...

vaebhav9 6 years ago 12

Article

The post describes a utility that generates X++ code template for Data provider and Controller classes.

Gatsby RSS Feed 6 years ago 5

Article

As we announced last month, to reflect the fact that Office 365 Groups power collaboration across Microsoft 365, Office 365 Groups w...

Office 365 Blog articles 6 years ago 12

Podcast

Many computer science researchers set their sights on building general AI technologies that could impact hundreds of millions – or even billio...

Microsoft Research Podcast 6 years ago 9

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