Dynamics 365 Supply Chain Management

From Answers to Action: What’s New with Copilot in Dynamics 365 Customer Service

Service Agent extends Dynamics 365 Customer Service beyond traditional assistance by enabling AI-powered actions across cases, knowledge, emai...

Scaling AI in Sales: How Modern CRM Platforms Unlock Visibility, Velocity, and Volume

For sales leaders in mid-market organizations, the pressure to scale is not new—but the constraints have fundamentally changed. Revenue target...

Transforming Dynamics 365 CRM Across Industries | iSupport+ by Inogic

Is Your Dynamics 365 SharePoint Integration Ready for Microsoft 365 Copilot?

As organizations embrace Microsoft 365 Copilot to boost productivity, one question is becoming increasingly important: Can AI access your busi...

How to Set Up Compliance Profiles, Purposes, and Topics in Dynamics 365 Customer Insights

Every marketing message you send carries a hidden question: did this customer actually agree to receive it? Dynamics 365 Customer Insights – J...

Microsoft SharePoint: Restricted content discovery enhancements for Copilot and Microsoft 365 search

Microsoft is enhancing SharePoint’s Restricted Content Discovery (RCD) to prevent content from RCD-enabled sites appearing in Copilot an...

Network best practices for Teams town halls and live events with third‑party providers

To prevent streaming issues in Teams town halls and live events, review network settings, especially if using third-party secure web gateways,...

Updates available for Microsoft 365 Apps for all channels

We’ve released updates to the following update channels for Microsoft 365 Apps: Current Channel Monthly Enterprise Channel Semi-Annual E...

Microsoft Teams: Enhanced live captions settings and right-side panel view

We are improving the live captions experience in Microsoft Teams with new viewing layouts and streamlined configuration options. Users can now...

Planner: Planner Agent chat in Basic Plans

Introducing built-in Planner Agent chat with natural language Q&A, smart task discovery, and in-plan task management. Product Planner Rel...