Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)

Dynamics 365 Contact Center – Assign conversation to expert who engaged with the customer previously

We are announcing the ability to assign conversations to experts who engaged with the customer previously in Dynamics 365 Contact Center. This...

Microsoft Defender for Office 365 Blocks Prompt Injections

Microsoft Defender for Office 365 (MDO) can detect and quarantine email containing prompt injections. Shared mailboxes might need MDO Plan 2 l...

Trying Out WSL Containers: Microsoft's Built-In Alternative to Docker Desktop

Microsoft's new WSL Containers (wslc) promises container management on Windows without Docker Desktop. I tried it with dev containers, Aspire,...

Dynamics 365 Business Central: How to add a Signature Pad to the Sales Order page (Capture and Save Customer Signatures)

Hi, Readers.Last week, I shared a quick post on how to build a custom calculator using control add-in objects, and it sparked quite a bit of d...

Microsoft Teams: See more messages on mobile

We are introducing a more streamlined messaging experience that displays more content on screen while improving readability when using Teams o...

Microsoft Viva: Viva Glint – Copilot admin configuration assistance

A Copilot-powered conversational assistant embedded in the Viva Glint admin experience that answers configuration and how-to questions and pro...

Microsoft Teams: Clearer text highlighting in dark mode

We’ve improved how highlighted text looks when composing messages in dark mode, giving you a more consistent editing experience. Product...

Microsoft Teams: Upated header and dashboard for chats and channels on mobile

You can now get oriented and take action faster when using Teams on mobile, with a redesigned header and lightweight dashboard that brings key...

Microsoft Edge: Automatically unsubscribe users from notifications sent by scam and malicious sites

Microsoft Edge now helps further protect users from malicious web notifications. When a notification leads users to a site that Microsoft Defe...

How organizations are using AI agents featuring Almirall and LTM | Real-world agent case studies