Dynamics 365 Marketing (Customer Insights) Articles

Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.

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Article

Microsoft 365 Copilot: New Copilot Pages will be stored in OneDrive for Business

Newly created Microsoft 365 Copilot Pages will be stored in OneDrive for Business starting mid-August 2026, enabling existing OneDrive governa...

M365 Admin 12 days ago 4

Article

Microsoft Purview: Data Loss Prevention and auto-labeling support for non-Microsoft applications

Microsoft Purview will support Data Loss Prevention and auto-labeling for non-Microsoft applications like Google Workspace, Box, and Salesforc...

M365 Admin 12 days ago 3

Article

Dynamics 365 Customer Service – Classify emails in predefined taxonomy (categories and subcategories)

We are announcing the ability to classify emails in predefined taxonomy (categories and subcategories) for support automation with Case Manage...

M365 Admin 12 days ago 2

Article

Dynamics 365 Contact Center – Equip voice agents with custom voice

We are announcing the ability to equip voice agents with custom voice in Dynamics 365 Contact Center. This feature will be available in public...

M365 Admin 12 days ago 2

Article

Entra ID Dynamic Groups Drop the memberOf Rule Operator

MC1448379 (5 August 2026) announces the retirement of the MemberOf rule operator from Entra ID in early November 2026. The removal of the rule...

Office 365 for IT Pros 12 days ago 8

Article

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (August, 2026)

Cumulative Update (August, 2026) for Microsoft Dynamics 365 Business Central is now released. BC28: CU04 Cloud (SaaS): Managing Production and...

Dynamics 365 Lab 12 days ago 11

Article

Microsoft Teams: Facilitator Can Join Channel Meetings

Facilitator can now join meetings set up in Teams channels. Facilitator helps participants run more effective meetings through the ability to ...

M365 Admin 13 days ago 3

Article

Outlook: Enhanced user interface updates for iPhone and iPad

People using Outlook for iOS on iPhone and iPad will see refreshed interface elements aligned with the latest Liquid Glass iOS visual experien...

M365 Admin 13 days ago 1

Article

Microsoft Teams: Use Copilot Chat after a call in Queues app

After a recorded call is completed, use Copilot in the Queues app to quickly catch up on key details, uncover insights, and resolve customer i...

M365 Admin 13 days ago 1

Article

Microsoft Copilot Studio: Agent Readiness in Microsoft Copilot Studio

Agent Readiness gives makers a real-time, always-visible health check for their Copilot Studio agents. A single “Review” indicator...

M365 Admin 13 days ago 1

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Dynamics 365 Marketing (Customer Insights) Articles

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