Microsoft Dynamics 365 & Power Platform Articles

Article

Unified Routing – Improved Overflow Routing

Whilst using Microsoft’s Dynamics 365 Contact Center (and other Dynamics apps) we use Unified Routing to route conversations to agents. When t...

Microsoft Dynamics 365 | NEIL PARKHURST (MVP) 2 years ago 44

Article

Effective data management is essential for every successful business. However, data cluttered with duplicates can lead to wasted time, miscomm...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 2 years ago 44

Article

Obviously, you don’t want to start every solution from scratch. Therefore, it might be beneficial to kick-start your new solution by jus...

Data – Marc 2 years ago 45

Article

Welcome to the November 2024 update. We’re thrilled to introduce Copilot in Power BI Mobile apps, bringing AI to your fingertips for a smar...

Power BI Blog—Updates and News | Microsoft Power BI 2 years ago 58

Article

Introduction Many companies are leveraging Power Apps and SharePoint integration which enables them to develop responsive, low-code applicatio...

AlphaBOLD 2 years ago 33

Article

If you're a Microsoft services user, it's important to stay up-to-date with any changes or updates related to those services. This is usually ...

M365 Admin 2 years ago 6

Article

The Power Platform now offers solution-aware cloud flow sharing limits, which allows administrators to control how makers share their cloud fl...

M365 Admin 2 years ago 17

Article

Dynamics 365 Field Service introduces its new feature called Summarize records with Copilot that provides technicians with a quick summary of ...

M365 Admin 2 years ago 8

Article

If you’ve worked with Dynamics 365 Sales, before most likely you’ve seen Copilot in Dynamics 365 Sales. Please note that I am not ...

Dynamics 365 Talk – D365 "Taylored" to you! 2 years ago 49

Article

Viva Insights has announced an update to its network metrics and cross-collaboration queries, geared towards improving connection identificati...

M365 Admin 2 years ago 6

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