Upcoming changes to email service notification recipients

If you're a Microsoft services user, it's important to stay up-to-date with any changes or updates related to those services. This is usually done through email service notifications, which are sent to users assigned the System Administrator role in an environment. However, starting from January 17, 2025, only users assigned a Dynamics 365 administrator or Power Platform administrator role in the Microsoft 365 admin center or Microsoft Entra admin center will receive these email notifications.

To avoid any disruption in service communications, it is important to ensure that users who are intended to receive the email service notifications have one of the required roles assigned by the aforementioned date. Microsoft recommends reviewing other ways of receiving email from Message Center or the Service health dashboard to ensure visibility of the primary communication channels.

Overall, this change aims to expand access and help users manage recipients in their organizations effectively. For more information about how to assign service admin roles to a user, you can refer to the provided article.

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