Dynamics 365 Customer Voice

What is Dynamics 365

Extending agentic Microsoft Dynamics 365 Sales with MCP

AI agents are only as capable as the tools, skills, and information they can reach. In sales, the intelligence that drives great decisions—buy...

Microsoft Power Platform governance and administration – Evaluation for AI Node

We are announcing the ability to evaluate AI Node executions using configurable graders to measure quality, validate outputs, and identify fai...

Power Apps – Use streamlined header and navigation for better viewing

We are announcing the release of the streamlined header and navigation experience for app shell, form pages, and view pages within the Power A...

Microsoft 365 Copilot: Configure organization policy link for blocked Copilot Chat users

Starting July 2026, Microsoft 365 Copilot will let admins add a custom policy link for users blocked from Copilot Chat, providing organization...

Use OneDrive-stored user-defined custom skills in PowerPoint Copilot (Desktop)

PowerPoint Copilot will support personal custom skills stored in OneDrive, allowing users to upload skill folders with a SKILL.md file. These ...

Use OneDrive-stored user-defined custom skills in PowerPoint Copilot (Mac)

PowerPoint Copilot for Mac will support personal custom skills stored in OneDrive, appearing automatically in the Copilot Skills menu. Users c...

Use OneDrive stored user defined custom skills in PowerPoint Copilot (web)

PowerPoint Copilot on the web will support personal custom skills stored in OneDrive, appearing in the Copilot Skills menu. Users can upload s...

Manage Documents in Dynamics 365 Without Increasing Storage Costs in 2026

At what point does your CRM stop being a customer management system and start becoming a document storage system? It usually happens gradually...

Writing Maester tests using AI – From idea to Pull Request

Check out this article via web browser: Writing Maester tests using AI – From idea to Pull Request I love Maester. No doubt about that. ...