Dynamics 365 Customer Voice Videos

Gamification in Microsoft Dynamics 365 CRM - Boost Sales with Fun!

If you're looking to boost sales in Microsoft Dynamics 365 CRM, look no further than gamification. Incorporating gamification into the sales p...

Enhance customer loyalty with self-service product returns

This feature overview video series focuses on the latest update to Dynamics 365 Intelligent Order Management, highlighting its new capabilitie...

Can Dynamics 365 Sales (CRM) Be Customized?

The video in this link explores the topic of customizing Dynamics 365 Sales (formerly known as CRM). Dynamics 365 Sales is a powerful tool for...

Key Dynamics 365 Enhancements | Sales

This video highlights the recent enhancements made to Sales in Dynamics 365, aimed at addressing the evolving needs of businesses. As Microsof...

Resolve complex cases faster using customer support swarming

This video introduces the latest update to Dynamics 365 Customer Service, highlighting how it can help resolve complex cases faster through sw...

Lenovo increases support agent productivity by 15% with Dynamics 365 Contact Center

Integrating WhatsApp Business API with Dynamics 365 CRM | Tutorial

This article is a tutorial on integrating the WhatsApp Business API with Dynamics 365 CRM. The video linked below provides a step-by-step guid...

Add Power FX formula to command button in Power Apps Dynamics 365 Apps Set Button Visibility

This post seems to be a video tutorial discussing how to add a Power FX formula to a command button in Power Apps Dynamics 365 Apps set Button...

Automate and simply Subscriptions & Recurring Billing Processes in Dynamics 365 CRM

In this video, you'll learn how to take your subscription and recurring billing processes in Dynamics 365 CRM to the next level through automa...

Modernizing end-to-end customer experience with Investec

This video offers a sneak peek into the latest developments in Dynamics 365 and Microsoft Power Platform through a live example from Investec,...