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Microsoft Dynamics 365 Customer Service: Latest articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Top Reasons your Dynamics 365 CRM Needs a Translation App today!

Running a global business on Dynamics 365 CRM? Then you already know: not all your customers—or team members—speak the same language. But your...

7 months ago

Teams Phone extensibility for Dynamics 365 Contact Center

Contact centers play a crucial role in delivering exceptional customer support and driving business growth. With the rise of digitalization an...

10 months ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (March, 2025)

Cumulative Update (March, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26 Preview: Version: W1 26.0 (Platform 26.0.310...

10 months ago

Microsoft 365 admin center: New self-service purchase and trial settings

The Microsoft 365 admin center is introducing new settings for Global admins to manage self-service trials and purchases, with the rollout beg...

1 year ago

GA Rollout for Microsoft Edge management service in the Microsoft 365 admin center

The Microsoft 365 admin center now offers the Microsoft Edge management service, which is a dedicated and simplified management experience for...

2 years ago

Microsoft Dynamics 365 Field Service: Tricks & Tips for Efficient Territory Management

Team Work is the ultimate sauce for the recipe for integrated success! A couple of weeks back, we ventured into a new & interesting series...

2 years ago

How Microsoft Dynamics CRM Functional Modules Help Streamline Your Business Processes?

Microsoft Dynamics CRM offers a host of functional modules that can empower organizations to streamline their business processes in a range of...

2 years ago

Apple Messages for Business channel added to Dynamics 365 Customer Service

The Apple Messages for Business channel is now available in Dynamics 365 Customer Service as part of our digital messaging offer, helping you ...

3 years ago

Enhanced Timeline View within Dynamics 365

The 2022 wave 2 release for Dynamics 365 has introduced some exciting features for the timeline view, allowing for greater customization. One ...

3 years ago

D365 CE Summit: Explore Real-Time Location Tracking, Auto Scheduling, Territory Management, Optimized Routing, and more within Dynamics 365 CRM

The D365 CE Summit is a comprehensive platform that allows you to leverage the power of Dynamics 365 CRM for your business. With features such...

3 years ago

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Microsoft Dynamics 365 Customer Service: Latest articles

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