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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 381 – Microsoft Graph Data Connect

Welcome to Episode 381 of the Microsoft Cloud IT Pro Podcast. In this episode we discuss Microsoft Graph Data Connect, a service that allows o...

1 month ago

Episode 377 – Microsoft Copilot for Security

In this episode of the Microsoft Cloud IT Pro Podcast, the hosts discuss an alarming incident where a Google Cloud customer account was wiped ...

3 months ago

Episode 369 – Microsoft 365 Backup and Archive

In Episode 369, Ben and Scott explore the new Backup and Archive options for Microsoft 365 and Office 365 workloads - Microsoft 365 Archive an...

7 months ago

Episode 107 – Accessibility in Microsoft 365

In this episode, the host delves into the topic of accessibility in Microsoft 365, sharing insights and tips to ensure that users of all abili...

9 months ago

Episode 103 – Microsoft 365 Unified Audit Log

In this episode, you'll learn about the Microsoft 365 Unified Audit Log, a powerful tool that enables administrators to monitor and investigat...

1 year ago

Episode 466 - Open AI

In this episode, Cloud Solution Architect Dr. Linda Sheard joins Russell and Sujit to provide a comprehensive introduction to Azure Open AI. T...

1 year ago

Episode 335 – The vagaries of Office 365 licensing

In Episode 335, Ben and Scott discuss some of the trials and tribulations of Office 365 and Microsoft 365 licensing. Specifically, some intric...

1 year ago

Windows 365 integration into Windows 11 demonstrated

What's in store for Windows 365? Get a early look at what’s coming for Cloud PC experiences with Windows 365, including deeper Windows 11 inte...

2 years ago
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