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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 129 – Catching up with Pam DeGraffenreid at the Microsoft MVP Summit

https://www.youtube.com/embed/ABXRt_3kIdw

5 months ago

Agents update on Ignite 2024 news with Andrew Connell

Jeremy Thake catches up with Andrew Connell to talk through all the M365 agents news from Ignite 2024. Jeremy answered the questions Andrew ha...

9 months ago

Episode 386 – Exploring DevOps Tools: Maester, Pester, and SCUBA

Welcome to Episode 386 of the Microsoft Cloud IT Pro Podcast. In this episode, we explore three powerful tools designed to improve automation,...

11 months ago

Episode 118 – Latest announcements about Copilot for M365

https://www.youtube.com/embed/0grBPQ1Rvu4

1 year ago

Multi-cloud Attack Response | How Microsoft's SIEM & XDR work together

Investigate and contain sophisticated attacks in real-time using updates to Microsoft’s integrated XDR solutions. Get an inside look at a mult...

2 years ago

Episode 313 – Pour one out for the SREs at Rackspace

In Episode 313, Ben and Scott discuss the ongoing fallout from the ransomware attack that took down the hosted Exchange environment at Rackspa...

2 years ago

Episode 432 | Diversity, China, and .Net Devs Get Love in AWS

This week we dive into Microsoft's 2021 diversity and inclusion report, Satya’s compensation, what AWS is doing for .net developers, Micro...

3 years ago

Exclusive for Education | Manage Windows 11 SE with Surface Laptop SE

We’ll look at the combined learning experiences and how to deploy and manage all your Windows 11 SE devices at scale using Microsoft Intune fo...

3 years ago

Manage Objectives and Key Results with Transparency | Microsoft Viva Goals

If you’re a manager or a team member, Viva Goals makes it easier to align and stay focused on the strategic priorities of your organization an...

3 years ago

Bookings API with Altamish Ahmad

Altamish Ahmad joins Jeremy and Paul to discuss the Bookings API now on Microsoft Graph. Links from the show: Microsoft Graph Bookings APIs no...

3 years ago

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