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Microsoft Dynamics 365 Customer Service: Latest articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Sales Collaboration: How Sales Teams Work in Dynamics 365 CE

A Sales Team in Microsoft Dynamics 365 Sales represents a group of users who collaborate to manage and close sales opportunities efficiently. ...

3 months ago

How to Instantly Copy Data Across Entities in Dynamics 365 CRM in 1 click!

Manually recreating similar records in Dynamics 365 CRM can be a tedious and error-prone process. Sales teams often spend hours copying data f...

10 months ago

Dynamics 365 Business Central: How to save reports directly to OneDrive via AL (Graph API) – Manual and Automatic

Hi, Readers.We discussed Dynamics 365 Business Central: How to import/read files from OneDrive to Business Central via AL (Graph API) and Dyna...

1 year ago

Dynamics 365 Business Central: How to upload files from Business Central to OneDrive via AL (Graph API)

Hi, Readers.We discussed Dynamics 365 Business Central: How to import/read files from OneDrive to Business Central via AL (Graph API) last wee...

1 year ago

Microsoft 365 admin center: Google to Entra Identity Sync service

The Microsoft 365 admin center has rolled out the Google to Entra Identity Sync service, a tool that allows for cloud-to-cloud user identity o...

1 year ago

We need to talk about... Dynamics 365... Dataverse

In this blog post, the author sheds light on an important feature that appears in Microsoft's release waves update for 2024 - Dynamics 365 Dat...

1 year ago

Disabling Copilot Components in Microsoft 365 | Service Plan Limits

If you’re looking to customize the Copilot for Microsoft 365 license to your needs, understanding its 8 service plans and how to disable speci...

1 year ago

What is the use of resource pay types in Dynamics CRM Field Service?

Resource pay types can be used to track your company’s costs associated with a resource booking. When the status of a resource booking record ...

2 years ago

SET DYNAMICS 365 MULTISELECT OPTIONSET FIELD IN C#

If you're looking to dynamically select one or more options in the multiselect option set field of Dynamics 365 using C#, this tutorial is for...

2 years ago

Create custom notifications on email opens

Learn how to stay on top of your customers' actions with custom notifications on email opens. When using Dynamics 365, it's important to stay ...

3 years ago

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Microsoft Dynamics 365 Customer Service: Latest articles

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