Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Hi, Readers.We discussed Dynamics 365 Business Central: How to import/read files from SharePoint (document library) to Business Central via AL...
Hi, Readers.When you onboard a prospect, you can use Configuration Packages to set up Business Central according to your best practi...
Whilst using a Copilot Studio BOT with Omnichannel for Customer Service I recent had a problem adding variables into the transfer message. I w...
Dynamics 365 is no more a traditional Microsoft Product Suite. Let’s not focus on traditional license selling, selling Dynamics 365 requires c...
The 2023 Release Wave 1 of Dynamics 365 Sales announced a new feature called "Provide intelligent suggestions to improve seller effectiveness"...
This article delves into the topic of Azure AD, which serves as the directory service for Office 365, taking care of identity provisioning and...
Types of dynamics 365 modules you must know of Maulik Shah Wed, 11/09/2022 - 10:22 Body Maintaining current knowledge of...
In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first insta...
As the NDA is lifted on the 2020 Release Wave 1 for Dynamics 365 and Power Platform, exciting new User Experience (UX) enhancements are expect...
Are you struggling with hiding special buttons like the Create Invoice button on your Dynamics 365 Sales Professional app? Look no further tha...
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
Microsoft 365
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent
