A Deep Dive into the Case Management Agent (preview) in D365 Customer Service
Back in February, I wrote an article covering the new features that were expected to roll out as part of the 2025 Release Wave 1 for Dynamics ...
Back in February, I wrote an article covering the new features that were expected to roll out as part of the 2025 Release Wave 1 for Dynamics ...
Sales reps waste hours on admin work, creating the same CRM records again and again. Studies show CRM users spend nearly 5 hours a week just e...
Microsoft will retire Exchange Web Services (EWS) from Exchange Online on October 1, 2026. A new usage report helps tenants understand what ap...
Articles in this series: How to import/read files from SharePoint (document library) to Business Central via AL (Graph API) How to upload file...
Form submissions and event registrations for Customer Insights - Journeys capture important information that is often way harder to find than...
I am excited how Microsoft Loop boosts internal collaboration but I have heard that not everyone has been happy to have to manage Loop workspa...
Sometimes, we might create a new view for a table, and not everyone in our organization needs to see it — or maybe, only a specific team shoul...
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