Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Hello Everyone,Today I am going to show how to subscribe to Azure Communication Services on Azure Portal.Let's get's started.Let's say you hav...
If you're interested in Omnichannel Customer Service and want to stay up-to-date with the latest features, then this preview feature is defini...
If you're looking to create multiple cases from an email sent to multiple mailboxes in Dynamics 365 Omnichannel, this post has got you covered...
In this blog post, the author discusses the upcoming Dynamics 365 Release Wave 1 for 2024 and specifically focuses on the new features and fun...
The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organi...
Dynamics 365 Customer Service Hub is a reliable companion for customer service agents that streamlines case management and elevates the custom...
Organizations can’t ignore their customers in a customer-dominant age, where customers decide the fate of a business through their revie...
If you're wondering how to integrate the field service module into your Dynamics 365 solutions, this video demo is the perfect guide for you. ...
If you're looking for an Enterprise Customer feedback design, collection and management app, Microsoft Dynamics 365 - Customer Voice might be ...
New video out now – Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter,...
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