2023 Release Wave 1: D365 Customer Service | Part 1

Get ready for a sneak peek into the upcoming features of the 2023 Release Wave 1 for D365 Customer Service. The release notes for this latest version were published on January 25, 2023 and have been thoroughly reviewed to provide a comprehensive understanding of what's to come. Please keep in mind that these notes are an ongoing work in progress and some features may be removed while others may be added as the release date approaches.

In this first part of the series, you'll discover what's in store for D365 Customer Service. Keep an eye out for exciting new features and enhancements that promise to enhance the customer experience and streamline service operations. Stay ahead of the curve and prepare for the upcoming release with this informative and insightful preview.

So if you're ready to learn about what the future holds for D365 Customer Service, dive into this article and get a head start on exploring the new features.