Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Cumulative Update (November, 2025) for Microsoft Dynamics 365 Business Central is now released. BC27: CU01 Cloud (SaaS): Managing Production a...
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
Staying on top of your Sales update through CRM notifications can be the difference between seizing an opportunity and missing out. But let’s ...
91% of organizations with at least 10 employees highly rely on strong customer relationship management (CRM) software (Source). Out of these, ...
Managing user identities in CRM-connected systems like SharePoint is crucial for keeping data confidential, private, and accountable. In colla...
Managing every update in a CRM can sometimes result in feeling overwhelmed by too much information. Sometimes, focusing on all updates is more...
This article will examine the importance of a security model in Dynamics 365 for managing and safeguarding access to data and functionalities ...
World’s second-largest Dermo-cosmetics company collaborates with Zelite to streamline their Sales, Marketing & Field service operations wi...
In this post, the Microsoft Dynamics 365 Blog shares the stories of customers who have migrated to Dynamics 365. Many organizations that opera...
This video provides a helpful comparison between the process of posting payables transactions in Microsoft Dynamics GP and Microsoft Dynamics ...
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