Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
The Timeline control in Dynamics 365 Sales is a powerful component that gives users a single, consolidated view of all customer interactions r...
Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
If you want to boost your sales team's productivity, Dynamics 365 Sales Copilot might just be the solution you're looking for. With natural-la...
This post is a quick guide to obtaining the security roles of the current user in Microsoft Dynamics 365. While working within the platform, i...
Expanding the capabilities of Dynamics 365 CRM requires seamless integration with external services. Azure Functions, with their serverless ar...
Your CRM experience is about to reach new levels—get ready to master Dynamics 365 CRM like never before! Every endeavour in a business aims to...
Developing plugins in Dynamics 365/Dataverse requires adherence to Best Practices as prescribed by Microsoft. To ensure efficient and effectiv...
Storing email/sales literature/notes attachments directly in Microsoft Dynamics 365 can result in performance issues as the database grows lar...
In this post, author JC Quintana sheds light on Revenue Operations (Rev Ops) - a business strategy aimed at aligning and integrating various f...
If you're looking to retrieve a business unit's default team in Dynamics 365 using either C# or JavaScript, this post is just for you. ...
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