Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Hi, Readers.Yesterday I saw a question in Business Central forum. He created a Query object and then used it in a page API. Similar to what we...
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and h...
There is SO much information in the Power Platform it’s hard to keep up with everything. Sometimes Microsoft makes announcements that we...
In Dynamics 365, managed solutions play a crucial role in deploying customizations and extensions across environments. However, managing solut...
In the rapidly evolving AI landscape, Microsoft Dynamics 365 Business Central is taking the lead with innovations that have equipped more than...
AI is ready for work—the question is: What will your business do with it? Join us at the Microsoft Business Applications Launch Event on Octob...
You’ve heard all the buzz surrounding CRM systems, but what can a CRM do for your specific organization? Learn the 5 ways a CRM system can lev...
Like much of the Microsoft stack Dynamics plays nice with Outlook and a handy app allows you to view records, track emails etc without even le...
Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics 365 Customer Service, we have be...
In this video, you will gain insights into how templates in Dynamics Business Central compare with classes in Dynamics GP. By drawing parallel...
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