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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

We need to talk about... Dynamics 365... Project Operations

Next in my blog I am going to launch discussing the deployment and usage of Dynamics 365 Project Operations. Dynamics 365 Project...

1 year ago

How to fetch more than 5000 record in crm 2016 online ( Cookie based approach )

If you're struggling with finding a way to fetch more than 5000 records in CRM 2016 online, this post is for you. The author shares a cookie-b...

9 years ago

Build your Copilot testing strategy in Dynamics 365 Customer Service

Introducing a new tool like Copilot in Customer Service to customer service agents must be well-tested and validated. The post Build your Copi...

1 year ago

How to- Enable Microsoft Team chats in Dynamics 365 Apps

Enabling Microsoft Team chats inside Dynamics 365 allows the agents/sellers to start a new chat from a record or connect an existing chat to a...

1 year ago

Dynamics 365 for Sales: 2023 Release Wave 2

Well, it’s here – the 2023 Release Wave 2 has landed. Let’s take a look at some of the things that I’m excited to see ...

1 year ago

Dynamics 365 application modernization on Azure: Envisioning the future

Of all the questions that customers have, one of the most common is how Microsoft continually delivers new AI innovations at a rapid pace. If ...

2 years ago

Using ChatGPT in Power Virtual Agents to Query and Interpret Dynamics 365 SCM Data

2 years ago

Getting Started with Microsoft Dataverse Integrations

If you're looking to get started with Microsoft Dataverse integrations, then this article is for you. Dataverse is the new name for the data p...

2 years ago

Business Central 2022 wave 2 (BC21) new features: Service – minor improvements

Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]

2 years ago

Business Central 2022 wave 2 (BC21) new features: Specify completion in IntelliSense with a character (period, comma, colon, semicolon, brackets, as well as single and double quotes)

Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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