Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Hi, Readers.Today I would like to briefly talk about a qustion I saw in the Dynamics 365 Community last month, how to save a report ...
The new release planner for Dynamics 365 and Power Platform is a powerful tool that can help you track and plan upcoming changes with ease. It...
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. Since our last pricing update, Dynamics 3...
Hi, Readers.As you might know, to start writing extensions for Dynamics 365 Business Central, you’ll need a Business Central tenant, Vis...
The new Enhanced case experience will help agents easily interact with customers regarding the case in the Customer Service Workspace app, and...
Find out how easy it can be to have all of your customer information presented to you on a single "pane of glass" with a Personal Dashboard in...
Bienvenido de nuevo or Welcome Back! To what you ask? Well, over the past couple of weeks, we have been indulging in a fun series that ...
Hi, Readers.Today I saw a very interesting question on the Dynamics 365 Business Central Forum. In this post, I would like to to share and dis...
With Copilot in Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing, marketers can now take advantage of the latest generative...
Hello everyone. Welcome back to my blog. Today I will discuss about a common problem faced while creating a Service level agreement (SLA) in D...
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