Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
The upcoming Microsoft Wave 2 2025 focuses on integrating AI capabilities through Copilot into everyday use. So, if you’re using Dynamics 365 ...
Imagine a field technician arriving at a complex site—say a wind turbine or an industrial HVAC system. Wouldn’t it be more efficient if they c...
Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...
In this blog post, the author explores how to create N:N relationship records in Dynamics 365/DataVerse using client API Xrm.WebApi. The Xrm.W...
Do you still have your Microsoft Dynamics 365 attachments inside Dynamics? Given the Dynamics 365 storage pricing and the performance e...
Dynamics 365 Finance and Operations has extended its range of country coverage for Latin American countries, which have complex tax and regula...
Microsoft has an unbeatable Modern Work application suite. For decades, the applications that composed what was then known as Office (now part...
In this post, the author explores the possibilities and benefits of designing and building custom UIs using Figma for Dynamics 365 and the Pow...
In this blog post we demonstrate how to export Microsoft Dynamics 365 contacts in Customer Insights to the Dynamics 365 Sales app.
In this post, we learn how to change the status of a record in Dynamics 365 using C#. Previously, we could use the SetStateRequest message to ...
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