Microsoft Dynamics 365 Customer Engagement: Latest updates

Try multilingual voice agents in Dynamics 365 Contact Center

Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for...

Dynamics 365 Business Central: Import multiple item pictures at the same time without ZIP file (fileuploadaction, AllowMultipleFiles property, and FileUpload data type) – Customization

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link.We briefly discusse...

Microsoft Dynamics 365 Contact Center is now generally available 

Today, we are excited to announce that Dynamics 365 Contact Center is generally available, offering a complete but fully-composable solution f...

Dynamics 365 Business Central On-Premises upgrade scenario (All Supported Upgrade Paths)

If you're currently using Dynamics NAV or Business Central and are considering an upgrade to an on-premises version, you'll want to take note ...

Ramp Up Holiday sales with Gamification within Microsoft Dynamics 365 CRM

The holiday season is upon us, a time for twinkling lights, warm cheer, and… booming sales! But in this competitive landscape, how can y...

Step-by-Step Guide to Updating Multiple Microsoft CRM Records Using SSIS

Managing customer relationships and data can be a daunting task, but Microsoft Dynamics CRM (Customer Relationship Management) provides a powe...

Multisite Portal for Smooth Ecommerce and Support Operations

If you're in the market for an ecommerce portal solution that delivers results, look no further than this blog post. With specialized expertis...

Integrating Dynamics 365 with SharePoint

Looking to cut down on database costs while also improving document management and collaboration for your Microsoft Dynamics 365 system? Integ...