Microsoft Dynamics 365 Customer Engagement: Latest updates

Dynamics 365 Solution Consolidation: How to Use CloneAsSolutionRequest to Merge Patches and Clean Up Your Environment

Introduction In Dynamics 365 and the Power Platform, solutions are the primary vehicle for application lifecycle management (ALM). As a best p...

How to Use setIsValid in Dynamics 365 for Effective Field Validation

In Dynamics 365, JavaScript plays a crucial role in customizing forms and enhancing the user experience. One useful function in D365 form scri...

Dynamics 365 Field Service : Create return merchandise authorizations

In the world of Field Service management, handling customer returns effectively is as critical as delivering the product itself. Dynamics 365 ...

Generate Summary with Copilot in Dynamics 365 Field Service Mobile App (Part II)

In the field service industry, timely and accurate information is essential for ensuring operational efficiency. The Dynamics 365 Field Servic...

Business Central 2024 wave 2 (BC25): Use multiple VAT/TAX numbers for a customer (Alternative Customer VAT Registration)

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

Hide Subgrid button based on BPF Field

In Dynamics 365 CE, Business Process Flows (BPF) are indispensable tools used to steer users through preset stages of business processes. Depe...

Here’s how Dynamics 365 for Customer Service can save you money! 

Introduction:  Customer service is more than just solving customer issues or answering the phone with a smile. It is closely… The post H...

Dynamics 365 Conversation Intelligence with Abed Asi and Olga Goldenberg

In this podcast episode, Abed Asi and Olga Goldenberg discuss Dynamics 365 Conversation Intelligence. They dive into various aspects related t...