Boost productivity with precision wrap-up timers in Dynamics 365
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...
Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...
Hi, Readers.We discussed Dynamics 365 Business Central: How to import/read files from SharePoint (document library) to Business Central via AL...
Hi, Readers.We discussed Dynamics 365 Business Central: How to import/read files from OneDrive to Business Central via AL (Graph API) and Dyna...
Here is the step by step process for adding Dynamics 365 Marketing to your dynamics 365 instance.You can sign up for, install, and use a tri...
Just a short blog on how you can use an application user or clientId & secret while using scribe integration for connection to Microsoft...
It is with great pride that Microsoft has been recognized as a Leader within the 2023 Gartner Magic Quadrant for CRM Customer Engagement Cente...
Dynamics 365 is far from just another business tool; it represents a fully integrated suite of applications covering Enterprise Resource…...
Many businesses today are looking to connect their CRM software with accounting tools to improve data synchronization and management. If you...
The rules on what companies can do with collected data is starting to change as more privacy laws are being passed. It started with GDPR (Gene...
This video provides an inside look at the latest updates and additions to both Dynamics 365 and Microsoft Power Platform. It features an inter...
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