Microsoft Dynamics 365 Customer Engagement: Latest updates

10 Reasons AEC Leaders Invest in Dynamics 365

Table of Contents Introduction As an AlphaBOLD consultant, one of the most common questions I hear from architecture, engineering, and… ...

Summer 2025 Dynamics 365 Maps Release: Smarter Routing, Azure Maps, Canvas Apps & More!

Technology never stands still, and neither does Team Maplytics! With our latest March 2025 updates, your geo-mapping experience within Dynamic...

Teams Phone extensibility for Dynamics 365 Contact Center 

Contact centers play a crucial role in delivering exceptional customer support and driving business growth. With the rise of digitalization an...

{Do you know} Controlling how fast customers can enter a journeys in dynamics 365 customer insights

Hello Everyone,Today i am going to share my thoughts on controlling how fast customers can enter a journeys in dynamics 365 customer insights....

How to Bypass Custom Synchronous and Asynchronous Business Logic in Dynamics 365

In Microsoft Dynamics 365, plugins and workflows are powerful tools for automating business processes and logic. These automations can be sync...

Automated Regression Testing for Mobile Apps – Dynamics 365

Introduction The contemporary business landscape is characterized by a heightened demand for immediate access and seamless experiences. Mobile...

Est-ce que le copilote Dynamics Customer Service peut révolutionner le service à la clientèle?

In the age of personalized customer service, it is increasingly difficult for businesses to meet the demand without a large workforce. Microso...

Multiple ways to call azure function in Dynamics 365.

If you're looking to integrate your Dynamics 365 instance with Azure functions, this post is for you. The post presents multiple ways to call ...

ClickDimensions vs Dynamics 365 for Marketing: Which CRM Is the Best Fit for Marketing

Businesses using Microsoft Dynamics 365 have various integrative tools on their list, from sales and marketing to customer service and… ...

The changing world of cloud CRM, with Chris Cognetta

In this podcast, technology expert Chris Cognetta, the Chief Technology Innovation Officer of CongruentX, discusses the impact of cloud comput...