Microsoft Dynamics 365 Customer Engagement: Latest updates

Preparing for Copilot in Dynamics 365 Customer Service

Satish Reddy By Satish Reddy | Reading time 4 mins Watch as Satish Reddy, CEO of Aha Apps, and Praveen K Ravela, CTO of AMC Technology, o...

Power Platform – Modern security role redirection from the Dynamics 365 portal to Power Platform admin center

The Power Platform is introducing modern hierarchy security setting URL redirection, which has been available since March 25, 2024, and is off...

Async Save Feature+ Xrm.WebAPI+ Prevent Save – Conditionally restrict save for xrm webapi retrievemultiple call on save event Dataverse/ Dynamics 365

In this informative blog, you'll discover how to use Xrm.WebAPI.RetrieveMultipleRecord to create an asynchronous JavaScript function that rest...

Guide to Debugging Code with Console Apps for Plugins, Azure Functions, and Custom Workflows in Microsoft Dynamics 365

If you're a developer working with the Microsoft Dynamics 365 platform, you'll be interested in this guide to debugging code with console apps...

Step-by-Step Guide to Updating Multiple Microsoft CRM Records Using SSIS

Managing customer relationships and data can be a daunting task, but Microsoft Dynamics CRM (Customer Relationship Management) provides a powe...

How to send current technician location and arrival times to your customers with Dynamics CRM Field Service?

Provide your customers with automated service reminders and notifications that include estimated technician arrival times; these reminders mak...

Design considerations and best practices of EDI implementation in Dynamics 365

If you're considering implementing electronic-data-interchange (EDI) in Dynamics 365, this post offers invaluable insights into the design con...

New Viva Sales app for Dynamics 365

Within the Microsoft consulting circles there has been a lot of buzz about the new Microsoft Viva Sales app for Dynamics 365.  If you are not ...

Integrating Dynamics 365 with SharePoint

Looking to cut down on database costs while also improving document management and collaboration for your Microsoft Dynamics 365 system? Integ...