Dynamics 365 Contact Center

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Offline Support for Calendar – Create, Edit and Delete Event support

Offline support for creating, editing, and deleting single calendar events in the new Outlook for Windows will be available from mid-June to m...

M365 Admin 1 year ago 1

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Microsoft Teams will enable triggering workflows via emoji reactions using the Workflows app, streamlining task automation. Available from lat...

M365 Admin 1 year ago 4

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Insider Risk Management analysts must manually create cases in the Purview portal after confirming alerts in the Defender XDR portal. New aler...

M365 Admin 1 year ago

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IT administrators will soon be able to run silent test calls in Microsoft Teams to check network readiness and detect issues proactively. This...

M365 Admin 1 year ago 3

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Before this rollout, the Microsoft Teams bookable desk capabilities supported booking at a desk pool level (also known as workspaces in Micros...

M365 Admin 1 year ago 2

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Microsoft Teams is enhancing private channels by increasing limits to 1000 channels per team and 5000 members per channel, enabling meetings, ...

M365 Admin 1 year ago 14

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Coming soon to new Microsoft Outlook for Windows desktop and Microsoft Outlook for the web: A None color category that users can apply to Mail...

M365 Admin 1 year ago 4

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Microsoft is introducing a public preview of data export in the Copilot Dashboard, allowing users with company-level access to download de-ide...

M365 Admin 10 months ago 5

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Microsoft Teams is enhancing the default experience for frontline workers by making it easier to connect with their organization and introduci...

M365 Admin 1 year ago 5

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Microsoft Teams will introduce the ability to pop out live captions and Real-Time Text (RTT) in meetings and calls, enhancing accessibility an...

M365 Admin 1 year ago 3

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