Dynamics 365 Commerce

Why Your Dynamics 365 CRM Feels Like Extra Work Instead of a Helpful Tool

When your organization first implemented Dynamics 365, the goal was probably straightforward: help employees work more efficiently, improve vi...

The Microsoft 365 Copilot Agent's Playbook | A 4-part Microsoft Reactor livestream coming soon🤖

Outcome-Based Consulting vs. Billable Hours: Key Differences

What is the difference between outcome-based and billable-hour consulting? At its core, it comes down to one question: if the work doesn't pro...

Configure authentication with Security Agent in Power Pages

As part of the 2026 Release Wave 1, Microsoft introduced the Security Agent in Power Pages to help makers configure and improve website securi...

Duplicate Records in Dynamics 365 CRM: How DeDupeD Detects, Merges, and Prevents Them

Duplicate records in Dynamics 365 CRM silently compromise sales pipelines, distort business reporting, and erode Dynamics CRM data accuracy ac...

Copilot Analytics – Agent 365 dashboard for managers

Managers with team-level access to Microsoft Copilot Analytics in Viva Insights will gain visibility into Agent 365 adoption and usage across ...

Microsoft Defender for Office 365: AIR Investigation Experience Improvements

Microsoft Defender for Office 365’s AIR experience will add a manual refresh button, replacing auto-refresh, and simplify investigation ...

A Comprehensive Guide To Utilize Agentic AI For Business Growth

Artificial intelligence has moved far beyond simple automation and content generation. Today, a new category — agentic AI — is emerging as one...

Configuring the Pre-requisite Master Data for Quality Management in D365 F&SCM – Part 2

Overview In Part 1, we understood why Quality Management is essential for every manufacturing organization and how Microsoft Dynamics 365 Fina...

Using User Assigned Managed Identities with Microsoft 365 Automation

A user assigned managed identity (UAMI) is a secure method to authenticate with many important endpoints, including the Microsoft Graph. It’s ...