Dynamics 365 Commerce

The journey of @HeidelbergMaterials with integrated maps within Dynamics 365 CRM!

Best WhatsApp Integration for Dynamics 365 CRM in 2026: Enterprise Use Case

Customers no longer wait for emails, and businesses can no longer afford delayed responses. Enterprises operating across multiple regions need...

The Great Loop Departed User Process

When employees leave a Microsoft 365 tenant, they might leave a user-owned Loop workspace behind which contains some valuable information that...

Dynamics 365 Business Central: How to merge multiple lots (Lot No.) into one

Hi, Readers.Today I would like to talk about how to merge multiple lots into one in Business Central. Keep track of inventory items, even in c...

OneDrive: New Shortcuts folder option when adding shortcuts

OneDrive makes it easy to add shortcuts to the files and folders you use most. Now you can choose to keep those shortcuts neatly together in o...

Microsoft Purview: Information Protection – Rights Management connector – Certificate-based authentication

The Microsoft Rights Management (RMS) connector is moving from shared-secret authentication to certificate-based authentication, improving its...

Microsoft Clipchamp: New text and shape animations in the video editor

Clipchamp Editor will support simple animations for text layers. Users can apply preset in/out animations, adjust how long the animation lasts...

AI Agents in Microsoft Power Platform: Where Custom Agentic CRM Fits in Dynamics 365 Customer Engagement

In many CRM planning conversations right now, AI agent discussions are starting before organizations have fully aligned governance, integratio...