Dataverse

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Dynamics 365 Customer Service – Control evaluation volume with sampling

We are announcing the ability to control evaluation volume with sampling in Dynamics 365 Customer Service. This feature will reach general ava...

M365 Admin 5 months ago 1

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We are announcing the ability to use AI functions to enhance data quality in Microsoft Dataverse. This feature will reach public preview on Ma...

M365 Admin 5 months ago 2

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We are announcing the ability to download wrapped apps directly from Dataverse in Power Apps. This feature will reach general availability on ...

M365 Admin 5 months ago

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Use intelligent summaries in Copilot Dashboard to quickly surface what’s working and where targeted attention can accelerate Copilot adoption....

M365 Admin 5 months ago

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Admins can now see the sync status of sensitivity label publishing policies directly in the Purview portal. This provides clear confirmation t...

M365 Admin 5 months ago 1

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Teams meeting artifacts, including recordings, transcripts, and Loop notes, can now be configured to automatically inherit the sensitivity lab...

M365 Admin 5 months ago 3

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To provide more flexibility, admins can now exclude modern Microsoft 365 groups and scope sensitivity label policies to dynamic and non-mail e...

M365 Admin 5 months ago

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Hello Everyone,Today i am going to share my thoughts on using IVR with Omnichannel for Customer Service in Copilot Studio.Let's get started.To...

MICROSOFT DYNAMICS CRM /365 BLOG 5 months ago 22

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AI coding agents are great at solving pure software issues. How about hardware debugging? The observation gap is the real killer there. Conti...

Thinking Forward - Jukka Niiranen 5 months ago 14

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Sales teams generate large volumes of data in Microsoft Dynamics 365 CRM, but turning that data into accurate sales predictions can be challen...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 months ago 19

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