Dataverse Articles

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Page 261 of 3083

Article

All Transfer Capabilities in Dynamics 365 Contact Center

Dynamics 365 Contact Center enables seamless customer handoffs with flexible transfer options, including direct, warm, queue, Teams, and exter...

Microsoft Dynamics 365 Blog 4 months ago 15

Article

Microsoft 365 Copilot: Customize how managers are identified in Workforce Insights agent and Copilot responses

Microsoft 365 Copilot and Workforce Insights agent will use the SupervisorIndicator attribute from MODIS to customize manager identification b...

M365 Admin 4 months ago 1

Article

Microsoft Teams: Copilot PSTN audio announcements

Microsoft Teams now provides audio announcements to PSTN participants when Copilot processes their audio in Copilot Only mode. This rollout is...

M365 Admin 4 months ago 2

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Microsoft Entra ID: Improved readability for Authentication Methods Policy Update audit logs

Microsoft Entra ID audit logs for Authentication Methods Policy Updates will now show only changed properties with old and new values, improvi...

M365 Admin 4 months ago 2

Article

Microsoft Teams: Catch up in Teams mobile

Microsoft Teams mobile will introduce a new “Catch up” view in early 2026, summarizing @mentions, replies, and chats in a card-bas...

M365 Admin 4 months ago 4

Article

Microsoft Purview: Information Protection – Policy sync status for M365 Label publishing policies

Microsoft Purview will add a Policy sync status feature for Microsoft 365 label publishing policies, providing admins visibility into synchron...

M365 Admin 4 months ago 6

Article

Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

M365 Admin 4 months ago 5

Article

AI in SharePoint (public preview): New AI site creation experience and updated model options

AI in SharePoint public preview introduces an AI-powered site creation experience by April 2026 and an OpenAI fallback model option rolling ou...

M365 Admin 4 months ago 3

Article

Outlook Mobile: New external image handling option for safe senders

Outlook Mobile will add a new “Load images for safe senders” option for external images, aligning with Outlook for Windows and Mac...

M365 Admin 4 months ago 2

Article

Microsoft Purview: Data Loss Prevention – Reduce policy sync status SLA on the Purview UI from 2 hours to 30 mins

Admin should be able to see the Endpoint DLP policy sync status on the Purview portal within 30 mins. Product Release phase Preview Release da...

M365 Admin 4 months ago 2

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