Microsoft Power Virtual Agent: Latest Copilot Studio

I Put 11 Power BI Secrets to The EXPERT Test

Power Automate – Visualize desktop flows with flow chart view

We are announcing the ability to visualize desktop flows with flow chart view in Power Automate. This feature will be available in public prev...

Dynamics 365 Customer Service – Next Best Actions with Customer Intent Agent

We are announcing the ability to select the next best actions (NBA) with Customer Intent Agent In Dynamics 365 Customer Service. This feature ...

Dynamics 365 Customer Service and Contact Center – New “After Conversation Work” presence for representatives in wrap-up

We are introducing the “After Conversation Work” status to the presence feature in Dynamics 365 Customer Service and Dynamics 365 ...

Microsoft SharePoint Online: Restricted access control for sites enforced across Microsoft 365 search

Restricted Access Control (RAC) for SharePoint and OneDrive sites will be enforced across Microsoft 365 search, limiting search results to con...

Microsoft Teams: AI meeting archive file generation

Microsoft Teams will generate AI meeting archive files capturing key insights to enhance Microsoft 365 Copilot and Facilitator responses while...

Microsoft Purview: Enhanced user profile in Insider Risk Management alerts

Microsoft Purview Insider Risk Management alerts will display enhanced user profiles with additional Entra attributes and risk signals within ...

Kanban Board for Microsoft Dynamics 365 | Visual CRM Management Made Easy #tech