Copilot Studio Articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

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Article

Are We Replacing Clicks With Prompts?

The post discusses the evolving role of AI in CRM systems, highlighting the irony of replacing click-heavy tasks with complex AI prompts that ...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 1 month ago 11

Article

How to Set Up Verbatim Knowledge Responses in Dynamics 365

I am a big fan of the agent, or copilot (whatever you want to call it) that lives in the sidecar in Dynamics 365 Customer Service. The little ...

Dynamics 365 Talk – D365 "Taylored" to you! 1 month ago 9

Article

The Evolution of Code Reviews: AI's Impact on DevOps and Front-End Workflows

Ask most developers where releases get stuck, and code reviews usually come up sooner or later. Writing the code is rarely the slow part. Wa...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 1 month ago 14

Article

Automating Microsoft 365 with PowerShell (2027 Edition)

The third edition of the Automating Microsoft 365 with PowerShell eBook is now available in EPUB and PDF formats. The paperback version will b...

Office 365 for IT Pros 1 month ago 13

Article

Soluzione Earns Microsoft Solutions Partner Designation for Digital & App Innovation (Azure)

Soluzione is pleased to announce that it has earned the Microsoft Solutions Partner designation for Digital & App Innovation (Azure). This...

Soluzione : Software Development Company | Microsoft Gold Partner 1 month ago 13

Article

Business Central 2026 release wave 1 (BC28.2): Power BI Report Deployments (Centralized Management of Power BI Apps)

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.2) is generally available. More details: Cumulative Update Summary for Micros...

Dynamics 365 Lab 1 month ago 13

Article

Microsoft Teams: Block all identified external bots automatically from joining your meetings

Extending the admin controls provided for managing external AI bots and regulating their access to your meetings, we are adding the option to ...

M365 Admin 2 months ago

Article

Why Solution Structure Determines Whether Microsoft Dynamics 365 Customer Engagement Environments Scale Successfully

Many Microsoft Dynamics 365 Customer Engagement environments do not become difficult overnight. The friction builds gradually. Deployments req...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 10

Article

New bulk delete options come to Dataverse

An important part of storing any data is deciding on when it should be deleted, and for that Dataverse gives us bulk delete jobs. These have b...

Mark Carrington - Data, D365, Diabetes, Lego, ... 2 months ago 11

Article

Protect once, enforce everywhere: Protection policies for Power BI (Generally Available)

How to use sensitivity labels and Protection Policies to secure your Power BI estate — and why it matters more than ever in the age of AI.&nbs...

Power BI Blog—Updates and News | Microsoft Power BI 2 months ago 13

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