Are We Replacing Clicks With Prompts?
The post discusses the evolving role of AI in CRM systems, highlighting the irony of replacing click-heavy tasks with complex AI prompts that may not be faster or easier. While AI agents can enhance efficiency in the background, the author contends that user interfaces remain essential for intuitive information processing and straightforward task execution.
The post Are We Replacing Clicks With Prompts? appeared first on CRM Keeper.
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Learn moreThomas Sandsør from Norway. Been working with Microsoft CRM (yes I still call it CRM) since 2007. I worked about 8 years as a consultant/architect, before I was asked to work for Microsoft building the partner channel for CRM. After 2 years at Microsoft I got the chance to start the CRM branch at Point…