Microsoft Teams: User reported events in Microsoft Teams Rooms Pro Management

Teams Rooms Pro Management now has a feature through which managers can access end user reports of issues arising on Teams Rooms devices. This is achieved through the raising of feedback events, unique events capable of providing essential data useful for ascertaining and solving problems. Managers are thus empowered to either make corrections based on the feedbacks or generate support cases using the logs generated by the users. It is important to note that this feature is exclusively available with the Teams Rooms Pro license. This development creates an avenue for a more productive workflow.

You can access the feature on the Microsoft Teams platform. It was released on April CY2024 and is presently available on Desktop and Cloud platforms on both GCC and worldwide (Standard Multi-Tenant) instances. The post Microsoft Teams: User reported events in Microsoft Teams Rooms Pro Management first appeared on M365 Admin.