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Enable AI generated conversation summary(preview)

Enable AI generated conversation summary(preview)

Discover a new and exciting feature that is currently in its preview phase! In this article, we will explore how Dynamics 365 Customer Service and Microsoft Teams are collaborating to make use of the vast potential of AI technology to develop an AI model that generates an automated summary of a chat conversation using natural language. While this feature is still in its preview phase and may evolve further, it has already attracted interest from diverse areas of industry as a powerful and time-saving tool.

If you are curious to know more about this exciting feature and how it can benefit you, read on and find out what the buzz is all about!

To learn more about the feature and how it works, check out the full article here.

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Dynamics 365 Talk – D365 "Taylored" to you!
Dynamics 365 Talk – D365 "Taylored" to you!

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