Interact with Dynamics 365 records in Teams Chat(Preview)

Interact with Dynamics 365 records in Teams Chat(Preview)

In this article, we explore the latest update in the Microsoft Teams and Dynamics 365 integration - the ability to interact with Dynamics 365 records directly within Teams chat.

The integration between the popular collaboration tool, Microsoft Teams, and the powerful CRM system, Dynamics 365, has been a focus for Microsoft for some time. In previous articles, the embedded Teams chat within Dynamics 365 was discussed, providing users with the ability to access Microsoft Teams chat from within the Dynamics 365 application.

With this latest update, the integration has become even more seamless, now allowing users to interact with Dynamics 365 records directly from within Teams chat. This article delves into the specifics of this update, highlighting the potential benefits and use cases for this new feature.

For those looking to streamline communication and optimize workflows between Dynamics 365 and Teams, this update is certainly worth exploring.

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